Support

We're here to help. Find answers below or reach out directly.

How do I invite my partner or friend?

When you create a challenge, you'll get an 8-character invite code. Share it with your person — they enter it in the app to join your challenge as your supporter.

Can I only check in once per day?

Yes. Turtli allows one check-in per day per challenge. This keeps things consistent and fair for both you and your supporter.

When does the spin unlock?

The spin unlocks once you've completed the required number of check-ins in a cycle. Your supporter will see the spin button appear when you've earned it.

What happens after a spin on a repeating challenge?

Great question — the cycle resets and you start building towards your next spin. The challenge stays active and your progress restarts from zero.

I forgot my password. How do I reset it?

Email us at jishaanminsariya@gmail.com with your account email and we'll send you a reset link manually.

How do I delete my account?

Email us at jishaanminsariya@gmail.com with the subject line "Delete Account" and we'll permanently remove all your data within 30 days.

Still need help?

Send us an email and we'll get back to you within 24 hours.

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